Terms & Conditions

Welcome to www.pastellabel.com. As you continue to browse this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Pastel's relationship with you in relation to this website.

This website is owned and operated by Pastel whose office is in 27-A,Rowland Road, Chandrashekhar - 2, Kolkata 700020. Throughout the site, the terms “we”, “us” and “our” refer to Pastel. Pastel offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

The use of this website is subject to the following terms of use:

The user agrees access to their contact details such as customer name, email address, account password, phone number, shipping address and previous orders and transactions (including product and pricing details, the date of purchase, transaction information, payment history, etc.).

The user’s transaction or banking details (such as credit/debit card number, cardholder name, expiration date, and CVV and/or other information as required for internet banking or other payment instruments) is not held or accessed by the website but is held by our payment gateway partner which is "PCI-Compliant" and ensures the highest standards of protection of and security for your information.

All content included on this site (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Pastel or its content suppliers and is for your general information and use only. The compilation of all the content on this website is the exclusive property of Pastel. The software used on this website is the property of Pastel or its software suppliers. It is subject to change without notice.

Neither Pastel nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.

While Pastel has made every effort to display the product colours as accurately as possible, complete accuracy is not guaranteed as computer monitors and screens of users’ electronic devices vary.

We reserve a right to accept or reject orders placed through our Site. We have tried our utmost best to provide the best quality products to you. In case of requests for order cancellations, as part of our policy, the orders once placed will not be canceled/exchanged and no refund will be paid on these orders as these orders are specially made for you.